HVAC · Plumbing · Electrical · Roofing · US market
Stop losing paid jobs to voicemail. Answer every enquiry in under 30 seconds.
AllianzaBiz builds a custom AI team member for your home-service company — trained on your own price book and playbooks, answering missed calls, Google Local Services Ads, Angi, Thumbtack and website leads 24/7, in English, Spanish or whatever language the customer writes in.
Fixed quote after the call · no retainer to scope it
Two-minute tour
See an agent take a real call.
Two minutes on how the agents are built, trained on your data and wired into your schedule.
The hard truth
Revenue leaks on the first call.
You already paid for these enquiries. They leak in the first ninety seconds — before anyone at the shop knows they existed.
- ✗Missed calls don’t leave voicemail — they dial the next shop on the search page.
- ✗Angi, Thumbtack and LSA sell the same lead to three or four shops. The fastest reply wins the job.
- ✗Half your enquiries land after 5pm — when nobody is on the phones at all.
more likely to qualify a lead when you respond in 5 minutes instead of 30.
Published lead-response researchtypical wait before a home-service enquiry gets any first reply at all.
Industry response-time auditsfirst response on every channel — 2pm Tuesday or 2am Sunday.
Allianza build SLALive agent network · simulated
One network answers everything.
Every enquiry hits one intake, gets scored, and lands with the right resource — a bot line or a human — in seconds.
Every channel, one intake
Routes · scores · escalates
standing by
Dispatch desk
Office manager
On-call tech
Booking agent
Estimate chaser
Reactivation runs
It quotes only numbers from your price book — diagnostic fee, trip charge, published flat rates. Anything unusual escalates to a human with full context.
The roster
Six AI team members, built for your shop.
Every one is custom-built on your data. Pick an agent to watch its pipeline run.
The proof · simulated
02:07 AM. A ceiling is leaking. Watch the save.
Nobody at the shop is awake. The Allianza line answers on WhatsApp, walks the caller to the shut-off valve, skips them past the after-hours rate and books the morning slot — in the caller’s own language.
- ✓Language detected from the first message — no setting to forget
- ✓Prices quoted only from the sample price book it was given
- ✓Owner wakes up to a booked job, not a voicemail
Simulated conversation · prices from a sample price book
The comparison
“Why not just use ChatGPT?”
Fair question — it comes up on every call. Here is the honest version, next to the other option you’re weighing: another hire.
| Ten deciders | The DIY routeRandom ChatGPT / Claude window | The classic routeHuman team member | What we buildAllianzaBiz AI member |
|---|---|---|---|
| First response time | Nowhen someone pastes the lead in | Partlyminutes to hours, office hours only | Yesunder 30 seconds, every channel |
| Answers 24/7 | Partlyalways online, nobody driving it | Nonights, weekends, holidays unstaffed | Yes24/7/365, including 2:07am |
| Trained on your data | Nogeneric internet answers | Partlylives in their head, leaves with them | Yesyour price book, service area, SOPs |
| Remembers every customer | Noblank slate every session | Partlythe regulars, roughly | Yesfull history, synced with your CRM |
| Languages | Partlymany, with unmanaged tone | Partlyusually one or two | YesEN · ES · PT · VI, auto-detected |
| Consistency | Nodifferent answer every time | Partlydepends on the day | Yessame playbook on call 1 and call 900 |
| Cost | Partly$20/mo plus a person to drive it | No$45k+/yr, plus turnover | Yesa fraction of one hire, flat |
| Scale on launch day | Noone paste at a time | Noone call at a time | Yeshundreds of conversations at once |
| Setup | Partlyinstant — connected to nothing | Noweeks of hiring and training | Yesdone for you, live in 60 days |
| Data ownership | Noyour leads in a vendor’s chat log | Partlyin inboxes and memory | Yesself-hosted — yours forever |
The process
Live in 60 days, five steps.
Click through the steps — this is the dashboard you’ll watch your own build move through.
Discovery call
Day 1Fifteen minutes. We map your lead sources, phone stack and price book.
5% complete · step 01 of 05
- ✓Map lead sources & phone stack
- ✓Pull missed-call counts from your system
- ✓Fix the 90-day target together
Status · on track
Under the hood
Boring, proven infrastructure. Yours.
Self-hosted by default — models can change, your data never leaves.
- Languages
- Python
- TypeScript
- SQL
- LLM frameworks
- Claude
- GPT
- LangChain
- LlamaIndex
- Automations
- n8n
- Make
- Zapier
- Custom workers
- Vector DBs
- pgvector
- Pinecone
- Qdrant
- Cloud
- Self-hosted — your data stays yours
- AWS
- GCP
- Docker
- MLOps
- LangSmith
- Langfuse
- Grafana
- Weekly eval runs
What owners say
Sample quotes — yours goes here after 90 days.
We stopped hearing ‘I called you guys first but nobody picked up.’ That sentence used to cost us $30k a month.
The estimate chaser paid for the whole build. Twelve open proposals closed in the first month — jobs we’d written off.
Spanish-speaking customers finally get answered like everyone else — at 9pm, correctly, without waiting for me.
Compliance, built in
Texting customers legally is a build step, not a disclaimer.
Most shops texting today run on unregistered numbers with no consent log. We build the paper trail in before the first message goes out.
Consent, captured and logged
Marketing texts run on prior express written consent. Opt-outs honored instantly, in any reasonable form.
TCPA · 47 U.S.C. §227Registered before it sends
A2P 10DLC brand and campaign registration is part of onboarding — so carriers don’t filter or surcharge you.
The Campaign RegistryState rules layered on top
Florida, Oklahoma, Washington and Maryland add stricter consent standards. We check the recipient’s state, not just the federal floor.
FL FTSA · OK TSA · WA CEMA · MDOfficial WhatsApp Business API
Meta-verified business, approved message templates, logged opt-ins. No gray-market gateways that get numbers banned.
Meta WhatsApp Business PlatformWe are not your lawyers, and case law moves. Everything ships built to the current standard — bring counsel to the call if you want them in the room.
The 15-minute call
The call is the audit.
Fifteen minutes. Bring last month’s call log — leave with your own missed-call count and a fixed quote.
- 00–03
- Lead sources & volumes — what a lead costs you across LSA, Angi, Thumbtack and referrals.
- 03–08
- Where enquiries leak — missed and after-hours calls, counted from your own log.
- 08–12
- Agent roster fit — which of the six to build first, plus the ServiceTitan / Jobber / Housecall Pro integration check.
- 12–15
- Blueprint scope — timeline to Day 60 and the fixed quote.
Questions owners ask
Six honest answers.
Why not just use ChatGPT ourselves?
Because ChatGPT is a chat window, not a team member. It doesn’t answer your phone number, doesn’t know your price book, can’t write to ServiceTitan and forgets every customer when the tab closes — someone still has to drive it. The comparison table above is the long answer.
Do we really own it forever?
Yes. The agents run on your accounts and your infrastructure. If we part ways, everything keeps running, and every transcript, contact and playbook stays with you. No per-seat license held hostage.
What stops it from saying something wrong to a customer?
It quotes only numbers from your price book, follows your triage rules, and hands anything unusual to a human with full context. Every conversation is logged and reviewed in weekly tuning.
How fast are we live?
The full roster inside 60 days. The missed-call agent usually answers its first real text from a staging line in week two.
Does it work with our field software?
ServiceTitan, Jobber, Housecall Pro, FieldEdge and Workiz today — native APIs where they exist, n8n or Make where they don’t. Your dispatch board stays exactly where it is.
Is texting customers like this even legal?
Yes, when it’s built right: written consent, instant opt-outs, a registered 10DLC number, state rules checked per recipient, and WhatsApp through the official API. See the compliance section — and bring your counsel to the call if you’d like.
Tonight, probably
Your next homeowner enquires tonight.
A water heater dies at 11pm somewhere in your service area this week. The only open question is which shop answers.