For US chiropractic & physical therapy practices
Stop losing paid patients to six rings and voicemail.
AllianzaBiz builds custom AI team members trained on your practice’s own data. Missed calls, Zocdoc requests, Google Business messages, website forms, Instagram DMs — every enquiry answered in under 30 seconds, 24/7, in English, Spanish, Mandarin and Vietnamese.
Illustrative benchmarks — on the call we count your numbers, not the industry’s.
Two-minute walkthrough
See a full enquiry handled end to end
From missed call to booked appointment, with the write-back to the EHR on screen.
Two-minute walkthrough
Film in production — set DEMO_VIDEO_URL to drop the embed in.
The hard truth
Revenue leaks on the first call.
You already paid to make the phone ring — the ad spend, the Zocdoc listing, the reviews. The leak is what happens in the next five minutes.
How much likelier a lead is to qualify when the reply comes in five minutes instead of thirty.
What a new enquiry usually waits — while the next practice on the search page answers first.
At 2pm or 2:07am, in the caller’s own language, with the chart updated behind it.
- ✗Six rings and voicemail at 8:41am
- ✗Zocdoc requests answered tomorrow
- ✗No-shows logged, never chased
- ✗Dormant charts nobody works
Every line above is a paid patient you already generated. None of it needs another provider, another ad dollar or another hire — it needs an answer inside thirty seconds.
Live agent network
One desk that never puts anyone on hold
Every channel lands on the same desk. The orchestrator scores, routes and writes back — your people only see the conversations that need a human.
whatsapp · booking
Scores, routes and writes back — decides in milliseconds
Front desk — warm handoffs only
Provider — every clinical question
Owner — daily digest, full transcripts
Scheduler — books into the EHR
Insurance line — accepted-plan answers
Reactivation line — approved cadence
Simulated data — an illustrative flow, not client data. Protected health information stays in your systems under a BAA, and clinical questions always reach the provider.
The team
Six AI team members, one front desk
Click an agent to watch its pipeline run. Every agent writes back to the system you already use — ChiroTouch, WebPT, Jane or Prompt EMR.
Every agent ships with
Conversation playbook your team edits
Model trained on your practice’s data
EHR & CRM write-back, tested
Owner dashboard with full transcripts
Capabilities
If it touches the front desk, there’s an agent for it
Missed-call text-back in under 30 seconds
Insurance questions answered from your accepted-plan list
Appointments booked straight into ChiroTouch, WebPT or Jane
Cancellations refilled from a ranked waitlist
After-hours and weekend coverage, no answering service
No-shows contacted the same hour
Recall reminders on the provider’s protocol
Post-visit review requests inside quiet hours
Intake forms delivered and chased before the visit
Every lead scored and routed in milliseconds
Full conversation written back to the chart
Clinical questions escalated with the transcript
English, Spanish, Mandarin and Vietnamese — one playbook
WhatsApp proof
02:07 AM. Watch it qualify and book.
Nobody staffs a front desk at two in the morning. The conversation below is a scripted demo — the behavior is exactly what ships, in four languages.
Note what it does with the clinical question and the insurance answer: neither gets guessed at. Real conversations follow the playbook your team approves.
The honest comparison
Why not ChatGPT? Why not another hire?
A fair comparison, row by row. The third column is what we build.
| Compare | Random ChatGPT tab$20/mo, unmanaged | Human team member$45k+/yr | AllianzaBiz AI memberCustom-built, yours |
|---|---|---|---|
| First response time | Nowaits for staff to prompt it | Partlyminutes, on a good day | Yesunder 30 seconds, automatic |
| 24/7 coverage | Nonobody’s typing at 2am | Noshifts, sick days, PTO | Yesalways on, holidays included |
| Trained on your data | Nogeneric internet answers | Partlyafter months of ramp-up | Yesyour plans, prices, policies |
| Remembers every patient | Nono memory between chats | Partlythe regulars, mostly | Yesfull history, in your CRM |
| Languages | Partlyfluent, but unsupervised | Partlyusually one or two | YesEN · ES · 中文 · VI, one playbook |
| Consistency | Noanswers drift run to run | Partlydepends on the day | Yessame playbook, every time |
| Monthly cost | Partly$20 seat, plus staff time | No$3,800+ before benefits | Yesa fraction of one hire |
| Launch-day scale | Noone paste at a time | Partlyone call at a time | Yeshundreds of chats at once |
| Setup | Partlynone — and it shows | Norecruit, hire, train | Yesdone for you, live in 60 days |
| Data ownership | Nolives in a vendor account | Partlywalks out with them | Yesself-hosted — yours forever |
✓built in~partial / depends✗not really
The process
Five steps. Sixty days. Then it’s yours.
Click a step — the dashboard below shows what happens and what you get.
Under the hood
Boring, proven tools — assembled for you
- Languages
- PythonTypeScriptSQL
- LLM frameworks
- LangChainLlamaIndexAnthropicOpenAI
- Automations
- n8nMakeZapier
- Vector databases
- PineconeQdrantpgvector
- Cloud
- AWSGCPSelf-hosted — your data stays yours
- MLOps
- LangSmithLangfuseGrafana
What owners say
“The 2am WhatsApp enquiry used to go to whoever answered next. Now it’s booked before the front desk clocks in.”
“We were paying for leads and then losing them on hold. The leak closed the week the agent went live.”
“The front desk finally does intake and check-out instead of phone tag. Nobody wants the old setup back.”
Compliance first
Built on the right side of US healthcare rules
Care communications vs marketing
Reminders, recalls and treatment messages to your own patients are treated differently from promotion, which can require prior written authorization. The build separates them.
HIPAA Privacy Rule · 45 CFR §164.501, §164.508BAA and minimum necessary
A Business Associate Agreement is signed before anything connects. PHI stays in your EHR under your retention policy; message content carries the minimum necessary.
HIPAA · Business Associate AgreementTCPA consent and registered numbers
Prior express written consent for marketing texts, opt-outs honored in any reasonable form, A2P 10DLC registration before the first send — with stricter state rules (FL, OK, WA, MD) checked by patient state.
TCPA · 47 U.S.C. §227 · A2P 10DLC · State mini-TCPAsOfficial WhatsApp Business API
Conversations run on Meta’s official Business Platform with approved templates and opt-in — not a gray-market bridge that gets numbers banned mid-campaign.
WhatsApp Business Platform · Meta BSPNo real-patient testimonials or outcome claims appear on this page — state board advertising rules restrict them. We build to the strictest regime you operate under, not the loosest.
Book the call
The 15-minute call is the whole first step
Bring nothing. If you know roughly how many calls you miss a week, that helps.
- 00–03
- Your channels and volumes — calls, Zocdoc, Google, forms, DMs.
- 03–08
- Count what’s recoverable — missed calls, no-shows, dormant charts in your EHR.
- 08–12
- Pick the first agent and map the integration to ChiroTouch, WebPT or Jane.
- 12–15
- Timeline, price band and the compliance checklist you keep either way.
Grab a slot now
Open Calendly — book 15 minutesOpens in a new tab · no prep needed
FAQ
What practice owners ask first
Why not just use ChatGPT ourselves?
A subscription answers questions when someone types into it — and nobody types at 02:07. It doesn’t know your accepted plans, can’t write to ChiroTouch, keeps no memory of your patients, and every staff member gets a different answer. The operator you’d still have to pay is exactly what we build and hand over.
Is this HIPAA-compliant?
Built to be: a BAA is signed before anything connects, PHI stays inside your systems, message content follows the minimum-necessary standard, and care communications are kept separate from marketing — which can require prior written authorization.
Is texting patients TCPA-safe?
Marketing texts require prior express written consent; opt-outs are honored promptly and in any reasonable form; the number is A2P 10DLC-registered before the first send. Stricter state rules — Florida, Oklahoma, Washington, Maryland — are checked by the patient’s state, not the federal floor.
Does it work with our EHR?
ChiroTouch, WebPT, Jane, Prompt EMR, Genesis, Platinum System and Practice Perfect are supported, along with Zocdoc requests and Google Business messages. Bookings and verification requests write back with the full conversation attached.
What happens when the AI doesn’t know?
It says so and hands over. Clinical questions always go to the provider; edge cases go to your staff with the full transcript. It never guesses at a diagnosis, benefits it can’t see, or prices you haven’t approved.
What does it cost, and do we own it?
Scoped on the call after we count your volumes — most builds run a fraction of one front-desk hire. You own the result outright: code, prompts, data and phone numbers. Self-hosted if you want it, and no per-seat rent, ever.
Last word
Your next patient enquires tonight.
At 02:07 there is nobody at the desk — unless there is. The competitor who answers first books the visit.
15 minutes · we count your recoverable patients before we quote anything.